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Chapter 13-IVR Services
13-30
7 Select the voice messages:
8 Assign an audio file to each message type, as follows:
— In the Message File column, click the table entry, and then select
the appropriate audio message.
9 Click the Video Services tab.
The New Entry Queue IVR Service - Video Services dialog box opens.
10 In the Video Welcome Slide list, select the video slide that will be
displayed to participants connecting to the Entry Queue. The slide list
includes the video slides that were previously uploaded to the MCU
memory.
11 To view any slide, click the Preview Slide ( ) button. If the list is
empty, you can upload a new slide by clicking the Add Slide button.
Table 13-11 Entry Queue IVR Service Properties - Conference ID
Field/Option Description
Request
Conference ID
Prompts the participant for the conference ID.
Retry Conference
ID
When the participant entered an incorrect
conference ID, requests the participant to enter the
ID again.