Polycom 2000 Home Theater Server User Manual


 
Chapter 15-Gateway Calls
15-12
Configuring the Gateway Components on the RMX
To enable gateway calls in the RMX, the following components have to be
configured:
Conference IVR Service to be used with the Conference Profile assigned
to the Gateway Profile. The IVR Services are used for Gateway IVR
connections.
Conference Profile that includes the IVR Service for the Gateway
Session and the settings to automatically terminate the Gateway
Session: when one participant is still connected or when no
participants are connected
Gateway Profile for call routing.
Defining the IVR Service for Gateway Calls
The system is shipped with a default Conference IVR Services for gateway
calls named GW IVR Service that enables you to run gateway calls
without defining a new Conference IVR Service. This IVR Service includes
the following settings:
Welcome slide and message - disabled
Conference and Chairperson Passwords - disabled
General Messages - all messages including the gateway messages and
dial tones are selected
Roll Call - disabled
Video Services - Click&View - enabled
Video Services - Video Welcome Slide - Default_GW_Welcom_Slide
Operator Assistance - disabled
You can define a new Conference IVR Service to be used for gateway calls.
This Conference IVR Service will be assigned to the appropriate Gateway
Profile.
To define a new Conference IVR Service for gateway calls:
1 In the RMX Management pane, expand the Rarely Used list and click
the IVR Services () entry.
The list pane displays the Conference IVR Services list.
2 On the IVR Services toolbar, click the New Conference IVR Service
( ) button.
The New Conference IVR Service - Global dialog box opens.