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Polycom RMX 2000 Administrator’s Guide
13-9
Defining a New Conference IVR Service
The RMX is shipped with two default Conference IVR Services and all its
audio messages and video slide. You can define new Conference IVR
Services or modify the default Conference IVR Service. For the definition
of Conference IVR Service for gateway calls, see "Defining the IVR Service
for Gateway Calls” on page 15-12.
Defining a New Conference IVR Service
To define a new Conference IVR Service:
1 On the IVR Services toolbar, click the New Conference IVR Service
( ) button.
The New Conference IVR Service - Global dialog box opens.
Up to 40 IVR Services (Conference IVR Services and Entry Queue IVR
Services) can be defined for a single RMX unit.