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9Troubleshooting
Platform’s troubleshooting commands
S8100 Installation and Upgrades 261
November 2003
The following warnings (insignificant errors) may be generated by the installconfig wizard. Attempt to
manually resolve these. Note them in the log book and continue. They are:
• Unable to get the INTUITY AUDIX extension length
• Unable to add Avaya Site Administration shortcut to Start Menu
• Unable to reset INTUITY AUDIX extension length to xxxx
• Unable to get file size
• Unable to get the product version from the last install
• Unable to create directory
Platform’s troubleshooting commands
For a complete list of commands, see Avaya (Lucent) access controller bash commands on page 329.
Detailed strategic analysis of each command is found in S8100, Maintenance for the Avaya S8100 Media
Server with the Avaya G600 and CMC1 Media Gateways (555-233-149).
A self-registering file did not register
successfully.
Escalate.
Unknown error Escalate.
Unable to copy file [X] Escalate.
Unable to get directory name Escalate.
Unable to parse directory Escalate.
Unable to create Substring section list Escalate.
Unable to open file X Escalate.
Unable to merge [X] into the Registry Escalate.
Translation ID interval expiration Login INADS. Reset Translation ID. Save Translation.
Error message Possible explanation/remedy