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DEFINITY ECS Release 8.2 Maintenance for R8.2csi
555-233-119 Issue 1
April 2000
Maintenance Commands
2-161monitor health
2
monitor health
This command displays the current system alarm summary, maintenance busy
summary, user summary, critical system status, and cabinet status, that are
updated every minute.
After this command is terminates, users are logged off.
STATE
The current state of the agent for this split. This possible states
are Avail, ACD, ACW, AUX, Extn In, Extn Out, OtherSplit, and
Unstaff. If an agent is staffed, the agent must also be in one of the
above states. This field is real-time status data.
TIME
The clock time that the agent entered the current state in
hours:minutes. This field is real-time status data.
ACD CALLS
The number of Automatic Call Distribution (ACD) calls (inbound
and outbound), that the agent has completed for this split during
the current period (half hour or hour). The maximum number of
calls is 255, and if this maximum is exceeded, 255 is displayed.
This field is measurement data.
EXTN IN CALLS
The number of non-ACD (Automatic Call Distribution) calls that
the agent has received (incoming) and completed during the
current period. The maximum number of calls is 255, and if this
maximum is exceeded, 255 is displayed. This field is
measurement data.
EXTN OUT CALLS
The number of non-ACD (Automatic Call Distribution) calls that
the agent has made (outgoing) and completed during the current
period. The maximum number of calls is 255, and if this maximum
is exceeded, 255 is displayed. This field is measurement data.
Action/Object Qualifier Qualifier Description Permissions Defaults
Feature
Interactions
monitor health
init
inads
craft
cust
nms
browse
none If standby SPE
Emergency Transfer
Select Switches change
and handshakes are
down, the displayed
Emerg Trans field is
incorrect until handshake
reintializes.
When the
monitor health
command terminates,
users are logged off of
the system.