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DEFINITY ECS Release 8.2 Maintenance for R8.2csi
555-233-119 Issue 1
April 2000
Maintenance Objects
3-107ANN-BD (Announcement Circuit Pack)
3
Notes:
a. The Announcement circuit pack can exhibit a condition that does not allow
recording.
If the circuit pack gets locked into this state (this is an extremely rare
condition), two of the Announcement Ports on the circuit pack will be
unusable by software, one of which is the record port. Also,
save/restore
announcements
will not work since the record port looks busy to the
circuit pack. Note that software does not have any way of knowing this,
and attempts to use the ports.
If the circuit pack is locked into this state, the following symptoms are
observed:
1. When attempting to record an announcement, users hear the
proper record tone, but the announcement does not record (they
do not know it until the announcement is played back).
2. Performing a
test board long
when the circuit pack is in this state
yields the following abort codes:
■ Ports 1 AND 9 abort Test #206 with code 1024
■ Ports 1 AND 9 abort Test #205 with code 2000
■ Board level Tests #209 and #210 abort with code 1024
3. The
save/restore announcements
command times out with:
Error encountered, can’t complete request
The Announcement circuit pack lock-up can be cleared remotely by
performing a soft reset to the circuit pack:
■ busyout board PCSS
(this command drops all calls in progress on
the Announcement circuit pack)
■ reset circuit pack using the
reset board PCSS
command
■ release circuit pack using the
release board PCSS
command
PASS The record channel on the Announcement circuit pack is functioning
properly. User-reported troubles on this circuit pack should be investigated
using other circuit pack and port tests. Refer to ‘‘ANN-PT (Announcement
Port)’’ Maintenance documentation for a description of the port tests.
Table 3-40. TEST #210 140AY Loop Around Test — Continued
Error
Code
Te s t
Result Description/ Recommendation
Continued on next page