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DEFINITY ECS Release 8.2 Maintenance for R8.2csi
555-233-119 Issue 1
April 2000
Maintenance Objects
3-94ANN-BD (Announcement Circuit Pack)
3
If the announcement file becomes corrupted, the only solution is to
re-record all announcements. To do this, follow these steps:
a. Remove the announcement board.
b. Remove the tape cartridge from the tape drive. Do this so that
announcements are not automatically restored from tape.
c. Re-insert the announcement board.
d. Re-record all announcements.
e. Insert the tape cartridge in the tape drive.
f. Issue the save announcements command to save all the
announcements on the tape.
This hardware fault is fixed in the TN750B announcement board. However,
the TN750B board will not automatically correct an announcement file
which has previously been corrupted by a TN750 board. The only way to
correct an announcement file corrupted by the TN750 board is to follow
the steps above.
Announcement Administration
A brief description of the integrated announcement administration is given here
to aid in troubleshooting the Announcement circuit pack and its ports. In many
cases, it is necessary to record, play back, and/or delete announcements to
resolve an alarm. It may also be necessary to save and restore announcements
as part of the maintenance procedures. For a complete description of integrated
announcement administration, please refer to
DEFINITY Enterprise
Communications Server Administrator’s Guide
.
Announcement Session
Announcements can be recorded, played back, and deleted from an
announcement session. A station’s COS needs to include console permissions in
order for that station to be able to enter an announcement session. To enter an
announcement session, go off-hook on a station that has console permissions
and enter the appropriate Feature Access Code (FAC), administered as
Announcement access code on the FACs form. Dial tone should be returned at
this point. Enter the extension of the announcement that needs to be recorded,
deleted, or played back. Again, dial tone should be heard. To record an
announcement, press station keypad digit 1, record after the tone, and hang up
when done. To play back an announcement, press
2. To delete an
announcement, press
3 (confirmation tone is given if the delete worked).
Announcements can also be played back by simply calling the announcement
extension associated with them.